How to check your balance on Telkom Mobile

Using Telkom Mobile as your mobile network provider and wondering how you can check your balances on-the-go? Here are two easy ways to do a Telkom Mobile balance check to see your data, airtime and SMS balances:


  • Prepaid and budget customers can dial *188# from their phones and smart devices and follow the on-screen instructions.
  • You can download the free My Telkom app for Android or the My Telkom app for iPad and iPhones. The app allows you to complete a number of contract and pre-paid account related queries including checking your airtime, data and SMS balance.

And there you go – two easy ways to do a Telkom Mobile balance check from your phone or smart device.


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Annabel Schoeman

SEO'er, blogger and lover all things weird, wacky and interesting.

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15 Responses

  1. Lesley Donnelly says:

    Regret, not everyone has the Android, IPhone or IPad.


    • Brian says:

      “Prepaid and budget customers can dial *188# from their phones and smart devices and follow the on-screen instructions.”

  2. Charmaine Stolterfoht says:

    Hi there, I have bought a mobile LTE sim for my Huawei router and loaded 2 gig of data on the card, which stays in the router permanently as it is used for telephone calls. How do I check the balance on this sim card. Do I have to take the sim out and put it in my cell to dial *188# or is there another way of checking the balance from my laptop.

    • Hi Charmaine,

      This is an informative post on Junk Mail on how to check your Telkom Mobile balance. If this post doesn’t answer your question, you will need to contact Telkom for more information.

  3. Santosh says:

    I cannot login to telkon either my android app or pc – only telkom every thing else with internet works.

  4. Kallie says:

    I need my data balance on Telkom home base

  5. shaylin says:

    how do I check how much data I have on my modem router

  6. adam says:

    I have the same issue, frastrating

  7. Priscilla says:

    Hi i don,t regret buying a smart broadband ,but i would like telkom reps to make sure that they explain and are transparent enough to customers about the other charges especially that of R500,00 given to first time users of which you agreed on the contract amount and these surface later.Iwasnt happy at alll and nearly cancelled the contract

  8. Jack says:

    How do I check my data bundles balance?

    • Jani Grey says:

      Hi Jack,

      Please follow the steps mentioned in the blog post. Alternatively, please here to visit Telkom’s website and find out how to check your balance.

      Kind regards,
      The Junk Mail Team

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