World Consumer Rights Day was established in 1983 to promote the basic rights of consumers everywhere. Every year on 15 March, global consumer bodies rally around a central theme to deliver an exciting array of campaigning activities.
The common theme for the 2014 World Consumer Rights Day is ‘Consumer Rights in the Digital Age’. At Junk Mail, we firmly believe to provide our users with a wide variety of advertising options, but most importantly, to allow users to advertise as many items as they would like and have available, to respond to as many adverts as they are interested in and to always have the option to provide the Junk Mail Team with feedback on their experience.
We thought it good to make you a short list of basic consumer rights as set out by The South African Labour Guide. According to the law, as a South African Consumer, you have the right to:
- Right to Equality in the Consumer Market and Protection against Discriminatory Marketing Practices
- Right to Privacy
- Right to Choose
- Right to Disclosure of Information
- Right to Fair and Responsible Marketing
- Right to Fair and Honest Dealing
- Right to Fair, Just and Reasonable Terms and Conditions
- Right to Fair Value, Good Quality and Safety
- Right to Accountability from Suppliers
The National Consumer Tribunal (NCT) was set up to deal with the arbitration of violations and transgressions of the National Credit Act and the Consumer Protection Act. The NCT can be contacted on any of the below contact details:
- (012) 663 5615