Junk Mail exists to bring buyers and sellers together in a safe, easy environment. In order to do that, every ad on Junk Mail is subjected to the following “ads not allowed” rules:
- Ads seeking or offering children for adoption
- Ads seeking or offering organs for transplantation
- Ads seeking or offering surrogate motherhood
- Ads seeking or offering sperm or ova
- Prescription medication
- Automatic weapons and explosives
- No foul language, defamatory comments, racism, sexism, or derogatory labels
- References to other publications (remove reference only)
- Copied media (pirated products): software, games, movies, music, etc. (Often called “ISO …” or “Backup …”)
- Services offered to “chip” gaming consoles (enabling them to play copied media). Includes the sale of gaming consoles that are being advertised as “chipped / altered to play copied media”
- Abortion services adverts
- Certain work from home ads. (see attached addendum A) – conditional. Only work from home ads that state the company name, and where you will be selling an actual product from home, will be allowed. E.g. Avon. These ads can be placed as free online only ads, or as paid ads in print through Job Mail. All “work from home” ads that are non-descript “sending of e-mails” or data entry online will not be allowed. Not to be placed by call centre or canvassing agents
- All ads offering financial services. Small loans, get out of debt, blacklisted etc. These are print trade ads only and are all paid commercial ads (reject and refer to inbound commercial – Tina x2100) not to be placed by call centre or canvassing agents
- Underwear adverts and private sales adult DVD’s / books etc. Beware pictures and language used (no models). To be referred to Tina x2100 not to be placed by call centre or canvassing agents
- Adult: DVD’s, books, movies, etc. ALL adult content ads (including business opp. / business for sale) has to be rejected as commercial and referred to Tina x2100 not to be placed by call centre or canvassing agents
- Ads referring to member enlargements and bust enhancements still need to be rejected as commercial, and referred to Tina x2100 for a quote. not to be placed by call centre or canvassing agents
- Medical / healing claims and alternative medicine (e.g. spiritual healers, astrologists, crystal therapists, Sangomas acupuncture etc.).
- Trader Fireworks allowed, but not private firework sales.
- Political and religious advertisement
- Exploding or fragmenting ammunition, normal ammunition like hunting ammunition is allowed though
- Ads offering pets for adoption – usually scams. But give aways are allowed.
Illegal Pets that are Not Allowed:
- Gaboon Viper as it is illegal to own
- Black-capped Capuchin Monkey (Cebus apella) in KZN requires a possession permit with specifications as to how the animal may be kept and transported
- Red Eared Terrapin is a prohibited species in Gauteng and Limpopo provinces
- OBT Tarantulas: They are illegal because they are 1 of the protected genera in the country (Pterinochilus) to protect them against over collecting and illegal trade
- “Game Dog” or a dog with the quality of “gameness” is not allowed as they are used for dog fighting
Other Pets Rules:
- Sale of any exotic animals without permits
- Docking puppies tails. The SPCA has issued a warrant against the tail docking of dogs, making the practice or sale of such puppies illegal
- No wild animals without permits, animals with permits are allowed if permit is stated
- Wolves, Timber Wolves, or any hybrids thereof
- Dingo’s or any hybrids thereof
Other Rules:
*All free ads for print must state the price in numbers where “for sale”.
**Telephone number is also compulsory.
- If client is advertising more than one of the same item. E.g. 4 x cell phones, 4 x bags of wood, 4 x bags of dog food, they may still advertise for free. As long as the total does not exceed more than 4 of the same item. Ads exceeding this rule can appear online only as TRADE ads
- Ads for items to swop may be placed with either one item to swop for another specified item. Or, clients may offer an item to swop and give a value for any other item to swop for
- Clients may advertise “can send/email/MMS pictures”
- E-mail and Web addresses are allowed if not referring to another advertising publication or website
- The price advertised, is the price you will pay
- No web addresses allowed in titles
- All property ads are free in print and online (paid options are optional). This includes communes advertising rooms to let. There is no limit to the amount of rooms available. Clients may also state that it is a commune
- Property ads must specify the suburb where property is available
- Businesses for sale: must give area
- Business property to let can be placed as free ad in print and online (paid options are optional). Ad should still state where the property is available
- On offer & To swop items must be in same ad, not separate ads
- Property to rent & on offer must be separate ads because the category will be different
- Tickets to any sporting event or concert may be placed as free ad in print if no more than 4 separate ads, otherwise it’s trade. Each ad may for example have 10 tickets of more
- Motor Mail spares & Farming equipment spares can be placed with a “from…” price. Specified spares may each reflect their own price
- Tuition & Courses: Give-away starter kits may be placed as private free ads. Course packages for sales will fall under the trade rules
Would like to know how to place advert on junk mail
Hi Anisha,
It is very easy, simply click on the Place a Free Ad button on any of our pages, but here is the link: http://goo.gl/IF2Nrj
hay I would just like to know how many ads can I post per day??
Hi Jacky, thanks for your query. You can place unlimited ads of different items in various categories. However, you can’t place multiple ads of the same item or service. You will only be able to repeat such an ad for free after 7 days. Or you can consider one of our Ad Promote options at a small extra fee. These will make your ad stand out more. Click here for more info on that. Have a nice day! 🙂
i have posted ads in pets for sale recieved confirmation via email but dont see them when i go into junkmail website?
Hi Celest, please send the details of your ads, including the email address you used to place the ad, as well as the ad ID’s if you have them, to care@junkmail.co.za or phone 012 432 2295 and we’ll investigate.
Do you accept ad for outside South Africa for items to be ordered and sold via postal mail?
Hi Gary,
It is very difficult to prove that ads for goods from outside South Africa is legitimate. However, you are welcome to join our Facebook Buy and Sell Group and advertise your goods there (if they comply with the advertising policy): https://www.facebook.com/groups/828813243821225/
Hi, I have a GWM bakkie for sale and keep updating my ad only to find it at the deactivated ads the next time I log in. Then I repost it and it says success and send me an email only to find it deactivated again. Can you please tell me why or what should I change?
Hi Jannie,
Thank you for taking the time to send us your query.
Your ad for a GWM Steed 5 Double Cab 2013, Cruise Control is active on the site: http://goo.gl/3GHtre.
I have bumped it up for you to push it back to the top.
Thank you for using Junk Mail!
hi what is wrong with my ad it got decline i dont see anything wrong with my ad
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Hi Elmarie, thanks for your query. Please send an email to moderation@junkmail.co.za or phone 012 432 2295 in this regard. Thanks
Can i post the same ad, but in different areas? For example, selling a TV (this is one item), but placing the same ad in different areas since i might have shops in those different areas? Being allowed to do this will definitely make you a better place than gumtree
Hi Prince, you can place one ad and then ‘edit’ the ad to add multiple regions to that one specific ad. However, we do not allow duplicate/multiple ads to be placed in various regions. Hope this helps? If you require assistance, please phone (012) 432 2295 or email care@junkmail.co.za. Thanks.
Hey new on here made my account 3 weeks back and tried to post an ad 1 time 3 trys
and it disappears goes pending and later no active just gone.
Hi, please send an email to care@junkmail.co.za or phone 012 432 2295 and we’ll gladly assist you. 🙂
Hi. Whenever I try to insert a picture it appears rotated and no up right. Why is this?
Hi Yusuf, please contact us on 086 999 0100 for assistance with uploading your pics. Thanks
cannot upload my photos please help..
Hi Chris, please contact customercare@junkmail.co.za or phone 012 432 2295 or 086 999 0100 for assistance. Thanks
Either the rules or the moderate team seam very unrealistic, either way tried to place my Tarantulas add and got declined with in minutes even though you can buy these very tarantulas at pet stores and on junk mail it self, the three i tried to list was 2 curly hairs (can buy them pretty much around anywhere in south africa very common specie to sell and 1 Red Rump also pretty common)
Please contact moderation@junkmail.co.za for inquiries.
Hi Junkmail Admin,
Why don’t you rather give Melisa an answer right here, so we can all see it and learn?
Hi Ben and Melissa,
We do not allow the advertising of Tarantula’s on Junk Mail, because they are deemed commercially threatened in terms of the IUCN system. We can, however, not speak on behalf of Pet shops who sell in in contravention of the IUCN system (which are applicable in this regard to all provinces in South Africa).
There are currently no ads advertising them either, but there are for Tarantula alarms and enclosures (one ad each).
Should you have any additional questions, you are welcome to post them here or send us an email at: Moderation@JunkMail.co.za
Thank you for contacting us!
Hi Junkmailadmin,
How can i prevent someone fraudulently advertising my house for rent when it is not. This is the third time and when i look for the ad it has been withdrawn? 406 Jasmyn ave, silverton to rent call eddie R5000 per month. this is a scam.
Hi Berry,
Please send an email with all the details and links you have to webmasterteam@junkmail.co.za and we’ll look into it as soon as possible.
Kind regards,
The Junk Mail Team